FREQUENTLY ASKED QUESTIONS

When you arrive to your pre-booked appointment, we’ll start with a consultation to discuss the cut and style you’d like for your dog and any special health requirements. I’ll also evaluate your dog’s coat condition and provide a price quote.

Your  dog will be with me for about 2 hours for the grooming process, which  includes a bath, blow-dry, brushing, clipping, and styling.  Once all done dogs will have safe space to relax while waiting for pick up, play, or just hang  out—whatever helps them feel comfortable and keep them safe.

A Few Important Reminders:

• Please arrive on time: The more calm and relaxed you are, the more relaxed your dog will be. A stress-free environment helps us both!
  
• Avoid arriving too early for pick-up: Early arrivals can distract your dog and may add extra time to their grooming session. 

PRICING EXPLAINED

Simply  put, the bigger the dog, the longer the coat, or the more complexed the cut, the more time and skill it takes to groom. This means the price will be higher for larger dogs or those with longer coats and speciality cuts compared to smaller dogs with shorter coats or  simpler trims.

Prices may also fluctuate with each visit, depending on your pet’s coat condition and the complexity of the groom.

Main Factors Affecting Price:

1. Size: Larger dogs generally require more time for bathing, drying, and  brushing and are more physically demanding to handle. They  need extra product used and extra hand scissor work for styling.
   
2. Coat Type & Condition: Coats that are tangled, matted, or in need of extra expertise will take more  time and skill to groom.
   
3. Style of Clip: Longer or more intricate cuts take more time to complete. Fluffy,  full-body styles, in particular, require additional effort in drying,  brushing, and finishing.
   
4. Grooming Schedule: Regular grooming (every 6-8 weeks) helps maintain a healthy coat and  makes grooming easier for both, the groomer  and your dog. Pre-booking your pet on  a regular schedule means your grooming will be more manageable, and  there will be no extra charges for coat maintenance or extra time.
   
5. Behaviour & Sensitivity: Some dogs require extra care due to age, temperament, or special needs  (e.g., separation anxiety, sensitivity to noise, etc.). In these cases,  the grooming process may take longer or require special handling. If  your dog’s behaviour prevents me from completing the grooming safely, I may recommend a vet visit to ensure their well-being.
   

Please  allow up to 2 hours for a full grooming session. Each dog is different, and  grooming time can vary based on factors like size, coat condition, cut  style, and temperament. Additional duties, such as reception and  customer service, also impacts timing. You’ll receive a text in advance  to let you know when your dog will be ready for pick-up.

A Few Important Reminders:

• Arrive on time: The calmer you are, the calmer your dog will be. A relaxed environment helps make the grooming process smoother for everyone.
  
• Avoid early pick-up: Arriving too early can distract your dog and may add extra time to the grooming session.
  

The  frequency of grooming depends on your dog’s breed, coat type, and  lifestyle. Generally, dogs should be groomed every 6-8 weeks to keep  their coat healthy and manageable. Regular grooming helps prevent mats,  tangles, and excessive shedding, and makes the process easier for both  you and your dog. Some dogs, especially those with long or thick coats,  may require more frequent grooming. If your dog has a shorter coat or is  low-shedding, grooming every 8-12 weeks may be sufficient.

A consistent grooming schedule is the best way to maintain your dog’s coat and ensure a smooth grooming experience each time.

 The first puppy grooming session is best between 12 to 16 weeks old, This age range is recommended because it's when puppies are more open to new  experiences and they're typically up-to-date on their vaccinations,  which reduces the risk of exposure to diseases. 

Before that, start brushing and introducing basic grooming tools at home to help them get used to the process.

For the first professional grooming, keep it short and simple: a bath, nail trim, ear cleaning, and light trim. The goal is to make it a positive experience to avoid fear later.

Regular  grooming frequency depends on your puppy's breed, but start with early,  gentle sessions and gradually increase as needed.